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Policies

Full Refund
Students must officially notify the College of Extended and Global Education in writing and in advance of the course start date to request withdrawal and a refund. Students withdrawing 48 hours before the first class meeting date of five or less meetings will receive a full refund, minus a $25 administrative fee. Courses which cost $75 or less will have a $10 administrative fee.

In the event of a cancellation of an Extended Learning course by the college because of insufficient enrollment or for other reasons, a full refund of fees will be made.
Partial Refund
Students withdrawing before the second meeting date from classes of 6-8 meetings will be refunded 65% of total fees. No refund is given after 2nd class meeting begins. Students withdrawing before the third meeting date from classes of 9 or more meetings will be refunded 65% of total fees. No refund is given after 3rd class meeting begins.
No Refund
No refund will be made for requests received after the specified final refund date; however, exceptions to this policy will be considered only under the most compelling circumstances. Such petitions can be sent in letter form with appropriate documentation to: Refund Appeals; CSUSB, College of Extended and Global Education; 5500 University Parkway; San Bernardino, CA 92407; or by fax to (909) 537-5907.

Refund checks are mailed approximately 2-4 weeks after the withdrawal request is received by the College of Extended and Global Education. If a credit card payment was received, student will need to provide the credit card information in order for the refund to be issued.
For extension credit online courses only:
Please choose your extension credit online course carefully. Once you have been given your password and access to the online course, refunds or transfer of fees are no longer possible.
Academic Credit Degree Programs, Certificate and Courses (Special Sessions).
For programs whose duration is not listed in the Refund Policy, the campus census dates and related refund dates will apply. For example, for programs lasting 6 weeks, the census date is the 8th day of class and no refund will be issued after that day.
Cancelled Courses
Extended Learning courses are self-supporting (not subsidized by state monies), and all course-related expenses are paid from student registration fees. Occasionally, this means that courses with low enrollments must be cancelled before they begin. When this occurs, pre-registered students may elect to transfer their fees to another course or request a full refund. The College of Extended and Global Education makes every effort to notify students by telephone of cancelled courses in advance of the first session.