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Frequently Asked Questions (FAQs)

What is the u.s. constitution challenge examination?
This U.S. Constitution exam option is intended for California teaching credential candidates who must fulfill the U.S. Constitution requirement. The exam does not fulfill the U.S. Constitution requirement for baccalaureate candidates. It satisfies the U.S. Constitution requirement for multiple/single subject and designated subject credentials.
By definition this is a challenge examination to a full college-level course. As such, it is a very difficult examination and the assumption is that those challenging the exam have done serious preparation prior to taking it.
Note that this is a testing experience and not an educational experience. Students who take this exam will not be given the correct answers to questions missed.
What are the hours to view the video and take the exam?
Testing hours can change due to holiday and alternate schedules. Students are advised to contact the College of Extended Learning directly at (909) 537-5976 to check current hours and schedule an appointment.
How many attempts do I have to pass the exam?
You have a maximum of three attempts at passing the U.S. Constitution exam. Your three attempts at passing the exam must be completed within one year from the date you first register. After the third attempt you will have to take the course to meet the requirement.
Is there an online option to take the U.S. Constitution Exam?
Yes. We are now offering an online exam-only option. If you choose this option you will be proctored during the test administration and have a maximum of 1 ½ hours to complete the exam. No supplementary materials or notes will be allowed.
Which operating systems does ProctorU support?
ProctorU currently supports Windows XP, Windows Vista, Windows 7, Windows 8 and Mac OS X 10.4 or newer version of those systems. At this time, ProctorU does not support any Linux operating systems such as Chrome OS, Ubuntu, Fedora, etc.
What type of software do I need to take the exam?
You will need a web cam and must have Mozilla Firefox or Chrome to run the Blackboard and ProctorU programs. There is a higher chance of unexpected technical problems when running Internet Explorer with Blackboard for a long time.
Are there additional fee for taking the exam online?
There are Optional Fees: Flex Scheduling allows an examinee to make an appointment at least 72 hours before the desired start time. However, an examinee may choose either the Take it Now or Take it Soon options with the additional charges ($8.75 and $5.00) to be paid at their own expense. Take it Soon allows a test to be scheduled within 72 hours of the chosen start time. Take it Now allows a test to be taken on-demand with no appointment needed. These options are for the convenience of the examinee and the additional charges will not be billed to the institution. Any charges applicable to the examinee must be paid with a credit or debit card. The examinee will be required to enter payment information on a secure page connected to a third-party card processor. The page is encrypted and secure and ProctorU does not see or store any credit card data. Examinees will be required to re-enter payment information each time new charges are incurred.
How long after I register can I access Blackboard to take the exam?
Once the College of Extended Learning has processed your registration, please allow 2-3 business days for CSUSB's system to generate a Coyote ID which you will need to log into Blackboard and schedule a time with ProctorU to take the exam. You will be sent an email confirmation once completed with the Blackboard & ProctorU sign-on information. This email will outline in detail the next steps in scheduling and taking the exam.
Do I need to make a reservation to view the video and take the exam?
No appointment is necessary to view the video or take the test at the College of Extended Learning on the CSUSB campus. However, to avoid a long wait it is highly recommended to call ahead to schedule an appointment, otherwise video viewing and testing is on a first-come, first-served basis.
For the Online Exam Only option, “Flex Scheduling” allows an examinee to make an appointment up to 72 hours before the desired start time. There is an additional fee if the examinee wants to take the test ‘on-demand’ with no appointment needed. There are no additional fees for appointments scheduled after 72 hours.
How long is the video?
The video is approximately 1 ½ hours long.
What if I did not finish watching the video?
If you do not finish watching the video in one sitting you will have to return to the College of Extended Learning and pay a fee for an additional video review. It takes at least 1 ½ hours to watch the video and students should allow at least an additional hour to take the exam plus an additional hour to park, register and study any notes taken during the video. Please take into account the College of Extended Learning hours to ensure that you have sufficient time to finish watching the video and taking the exam. You have the option of watching the video one day and taking the exam on another day.
What is the cost to watch the video again?
The cost for an additional viewing of the video is $31.00
Do I need identification to watch the video and take the exam?
Definitely, yes. Only students who present a photo I.D. will be allowed to view the video and take the exam in person or online.
Is the exam timed? What is the average time to complete the exam?
The U.S. Constitution exam taken at College of Extended Learning is not timed and on average takes at least an hour to complete. However, your time is limited according to the hours that the College of Extended Learning is open so students should allow ample time to watch the video (at least an hour and a half), review notes and take the test (at least an hour), and register and park (about an hour). The online exam only option has a maximum time limit of 90 minutes.
What if I did not finish taking the exam?
Students should allow a minimum of at least an hour to take the exam. Exams will be taken from students at the end of the College of Extended Learning testing hours whether or not the exam has been completed. Questions not answered will be marked incorrect. Please refer to the College of Extended Learning testing hours before planning your video viewing and testing.
Can I use my notes when taking the exam?
Absolutely not. No notes or any reference materials are allowed during the exam. Students are instructed to leave all personal items on a separate table during testing.
What if I need to take a restroom break during testing?
Students are advised not to leave the testing room after testing has begun. If an emergency arises, it will be noted that the student left during testing and your test may be declared invalid, thus using one of your three exam attempts.
Can children and/or friends be present in the testing area?
No. Only students who are testing are allowed in the testing area.
Who should I contact for notification results?
The College of Extended Learning will contact you with your results by mail at the address you provide. It generally takes 7-10 business days for your exam to be graded and your results mailed to you. Students who pass will receive by mail a College of Extended Learning Certificate of Completion, and students who fail will receive a letter stating the number of questions missed. Students will not know which questions were missed nor the correct answers. Remember, this is not an educational experience, this is a testing experience. No exam results will be given over the phone. Students may arrange to pick up their written results by calling the College of Extended Learning in advance to assure results are available. Students picking up written results in person must present a photo I.D.
Note: The highest success rate comes from students who take the one-day U.S. Constitution preparation course. Those who fail their first or second attempt may register for this course but must pay the full course fee and are still limited to a total of three attempts.
If I fail all three attempts at the exam, can I still register for the U.S. constitution prep course?
No. Students who fail all three attempts at the exam can no longer satisfy this requirement through the College of Extended Learning.
What if I fail all three attempts at the exam?
Students who fail all three attempts will have to satisfy the U.S. Constitution requirement by taking the appropriate university course at CSUSB or another institution.
How do I take advantage of my second and third attempts?
Students who fail the exam the first or second time must bring in their letter of notification when they report to the College of Extended Learning to pick up a cover sheet for their second or third attempt. Students must also present a photo I.D.
What do I do if my computer crashes or I get logged out during my exam.
It is highly recommended that you use Mozilla Firefox or Chrome to run the Blackboard and Proctor U program. There is a higher chance of unexpected technical problems when running Internet Explorer for a long time. CSUSB and Proctor U both have 24 hour 7 days a week tech support.
You may contact CSUSB ITS department at 909-537-7677,  support@csusb.edu or Technology Support Center
You may contact Proctor U Help Desk at 1-855-772-8678,  help@proctoru.com or ProctorU.